Frequently Asked Questions

  • Are you licensed and insured?

    Yes, A1 Pump Repair & Installation has licensed and insured technicians. Our experienced team is trained in modern well systems, pumps, and plumbing repairs.

  • Do you offer 24-hour service?

    Yes, we provide 24-hour emergency well services throughout Oriskany and surrounding areas. Licensed technicians are available around the clock for urgent repairs.

  • How long have you been in business?

    A1 Pump Repair & Installation has been serving Central New York since 1962. We're a family-owned business with deep roots in the community.

  • Do you serve my area?

    We serve Oriskany, Utica, Rome, New Hartford, Clinton, and Holland Patent. Our focus is on Oneida County homes with private wells and septic systems.

  • Do you offer maintenance contracts?

    Yes, we provide scheduled seasonal inspections and cleaning for well and pump systems. Maintenance contracts help prevent costly emergencies during freezing winters.

  • What's included in water testing?

    Our comprehensive testing checks for bacteria, iron, pH, and contaminants. We also install water softeners, filtration, and UV purification systems as needed.

  • Do you repair frozen pipes?

    Yes, we provide rapid response for frozen or burst water lines. We use specialized thawing equipment to minimize damage during freezing conditions.

  • Do pump services include warranties?

    Yes, each pump service is backed by warranty and uses professional-grade components. We service submersible, jet, and booster pumps across residential systems.

  • Can you install sump pump backups?

    Yes, we offer battery-backup options for power-outage protection. We install and repair sump pumps for basements prone to heavy rain and snowmelt.

  • Do you handle septic system pumping?

    Yes, we provide septic pumping, inspection, and minor repairs. We're partnered with licensed waste haulers for safe disposal and proper maintenance.